Shipping policy

At LexaCart, we strive to get your products to you as quickly and efficiently as possible. Please review our shipping terms below:

1. Shipping Times

  • United States: All orders typically arrive within 7–15 business days.

  • Processing Time: Orders are processed within 1–3 business days before shipment.

2. Payment Methods

We accept all major credit cards and secure online payments. To ensure the fastest delivery, we process orders immediately once payment is confirmed.

3. Tracking Your Order

Once your order has shipped, you will receive an email confirmation containing your tracking number. You can monitor your package’s journey directly through our website.

4. Returns & Damages

We offer a 30-day return policy specifically for items that arrive damaged.

  • Eligibility: To qualify for a return, the damage must be documented before the package is fully opened or immediately upon unboxing.

  • Process: Please take clear photos/videos of the damaged packaging and the product, and contact our support team within 7 days of delivery.

5. Missing Packages

LexaCart is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. However, if your tracking information hasn't updated for over 10 days, please contact us so we can investigate.

Thanks for choosing LexaCart for your shopping needs.We look forward to serving you.